EFFECTS OF ORGANIZATIONAL JUSTICE ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR: A PUBLIC HOSPITAL CASE

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Year-Number: 2021-84
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Number of pages: 2581-2590
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Abstract

This research was carried out with the aim of determining the organizational justice and organizational citizenship behavior levels of health professionals working in a public hospital. We also aimed to determine the effect of organizational justice on organizational citizenship behavior. Since it is a small-scale hospital, no sampling method was used. We tried to reach all employees of hospital and everyone who agreed to participate in the research is included in the research. In the end 101 healthcare professionals working in the public hospital participated in the study. According to the results organizational justice perception has a significant and positive effect on all sub-dimensions of the organizational citizenship behavior. The effect of organizational justice on the altruism 24% (B: 0.24, p <0.05), 29% on courtesy, 29% (B: 0.29, p <0.05), on sportsmanship 21% (B: 0.21, p <0.05), on conscientiousness %35(B: 0.35, p <0.05) and 35% (B: 0.35, p <0.05) on the civic virtue sub-dimension. Mean score of the scales were determined as 3.78±0.78 and 2.85±1.21 for organizational citizenship behavior and organizational justice respectively.

Keywords

Abstract

This research was carried out with the aim of determining the organizational justice and organizational citizenship behavior levels of health professionals working in a public hospital. We also aimed to determine the effect of organizational justice on organizational citizenship behavior. Since it is a small-scale hospital, no sampling method was used. We tried to reach all employees of hospital and everyone who agreed to participate in the research is included in the research. In the end 101 healthcare professionals working in the public hospital participated in the study. According to the results organizational justice perception has a significant and positive effect on all sub-dimensions of the organizational citizenship behavior. The effect of organizational justice on the altruism 24% (B: 0.24, p <0.05), 29% on courtesy, 29% (B: 0.29, p <0.05), on sportsmanship 21% (B: 0.21, p <0.05), on conscientiousness %35(B: 0.35, p <0.05) and 35% (B: 0.35, p <0.05) on the civic virtue sub-dimension. Mean score of the scales were determined as 3.78±0.78 and 2.85±1.21 for organizational citizenship behavior and organizational justice respectively.

Keywords


                                                                                                                                                                                                        
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