Author :
DOI : 10.26449/sssj.1878
Year-Number: 2019-48
Language : null
Konu :
Abstract
Bu çalışmanın temel amacı, psikolojik sözleşmenin işten ayrılma niyeti üzerindeki etkisini bulmaktır. Bunu başarmak için, Türkiye'nin Bayburt ilinde bir çağrı merkezinde çalışan toplam 118 çalışan üzerinde ankete dayalı bir çalışma yapılmıştır. Veriler, buradaki çalışanlar tarafından doldurulan anketlerle toplanmıştır. Sonuçlara göre, psikolojik sözleşmenin işten ayrılma niyeti üzerinde olumsuz bir etkisi vardır. Aynı zamanda, ilişkisel sözleşme işten ayrılma niyetini negatif yönde etkilerken, işlemsel sözleşme ise işten ayrılma niyetini pozitif yönde etkilemektedir.
Keywords
Abstract
The main purpose of this study is to find the effect of psychological contract on turnover intentions. In order to accomplish this, a survey based study was conducted on total 118 employees working in a call center in Bayburt province of Turkey. Data were collected with the questionnaires filled by these employees. According to the results, psychological contract has a negative effect on turnover intentions. At the same time, relational contract negatively affects turnover intentions and transactional contract also positively affects it.
Keywords
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